Our Methodology

What is clario.coach?

Clario is an AI-powered coaching platform that provides personalized, scalable, on-demand and proactive development support to employees at all levels. It acts as a proactive learning companion, democratizing access to effective development methods 24/7, regardless of location and time zones. Clario integrates several key components to deliver a comprehensive coaching experience:

Integration with advanced assessment tools

Clario is integrated with OD-Tools, a suite of validated, business-class assessments: Trait-Map, MQ, EQ-SWOT, 360 LC, and 360 PC. The assessments provide nuanced insights that make the AI coaching deeply personalized and insightful from the very first interaction.

Clario Skill-Gym

This feature offers a safe, simulated environment where employees can practice difficult workplace conversations. It provides personalized practice scenarios to build confidence and competence without real-world risk.

Clario Growth Nudges

To reinforce learning, Clario delivers proactive, bite-sized (under 2 minutes) tips, best practices, and reflection questions. Using conversation history, it anticipates user needs and leads the conversation, transforming from a passive advisor into an active partner in goal achievement.

Proprietary Coaching Methodology

Our unique coaching methodology is the result of an international collaboration between coaches and psychometric experts. It incorporates the GROW, OSKAR, and FUEL coaching models and Motivational Interviewing. It is based on decades of collective experience delivering coaching sessions powered by OD-Tools' psychometric assessments.

People Analytics Dashboard

For organizations, Clario provides a dashboard to track key metrics. It allows leaders to monitor learning engagement, quantify skill acquisition, and gain an overview of the main coaching topics.

Documenting Progress

Clario makes a summary of the coaching progress, key insights, achievements, goals, and action plans. The entire coaching transcript and summary can be exported at any time to share with a human coach.

Underlying Technology

Model Agnostic

Clario's architecture is designed for professional depth, coherence, and independence, and it is not tied to a single AI model. It uses one of the leading large language models (LLMs) to ensure state-of-the-art reasoning and conversational quality. It can also switch to a different LLM as technology develops.

Complex Architecture

Using Retrieval-Augmented Generation (RAG) and a custom orchestration framework, Clario integrates its proprietary knowledge base to prevent hallucinations and model drift toward generic advice. This enables it to maintain a complex relational memory and conversational coherence across a great number of sessions, encoding a client’s entire coaching journey into the active context.

Proprietary Coaching Engine

Clario's unique coaching "personality," methodology, and domain-specific knowledge base are independent of the underlying LLM. This proprietary engine is the product of decades of experience from an international team of coaches and psychometric experts.

Security & Ethical Oversight

Data Security Compliance

Clario is built with rigorous privacy and safety standards at its foundation. The platform adheres to strict data security standards, including GDPR.

Anonymity and Privacy

User privacy is paramount. All identifying details (names of people, teams, companies) are redacted from the samples viewed by human coaches. The user's email is managed in a separate, secure module, and only a user-selected nickname is shared with the underlying AI, ensuring strict confidentiality.

Human-in-the-Loop (HITL)

To manage potentially sensitive conversations and ensure ethical standards are met, Clario employs a HITL framework. Human coaches audit anonymized conversation samples to ensure the quality and safety of the coaching, in compliance with regulations like the EU AI Act.

About clario.coach

Clario is an AI companion for the OD-Tools product suite that brings a whole new level of interactivity to our assessment products, supporting individuals and businesses with effective AI coaching.

Our Mission
Our Vision

Inspiring professionals worldwide with our nuanced and insightful coaching conversations that help them become more effective.

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